Troubleshooting Guide
Cooktop Problems & Solutions
Resolve burner ignition, flame issues, and electrical problems in gas and electric cooktops.
3
Common Problems
3
DIY Guides Available
0
Need Prompt Attention
Common Cooktop Problems
Won't Light
MediumGas burner clicks but does not produce flame, or does not click at all.
Clicking sound without flameNo clicking when turning knobDelayed ignition+2 more
6 DIY Steps
Induction Issues
MediumYour induction cooktop is not producing heat or not recognizing your cookware.
Element turns on but doesn't heatCookware not detected errorIntermittent heating+2 more
5 DIY Steps
Flame Issues
MediumGas burner flames are uneven, yellow, or not the proper blue color.
Yellow or orange flamesFlames higher on one sideFlames lifting off burner+2 more
5 DIY Steps
Cooktop Still Not Working?
Our expert technicians can diagnose and repair any cooktop problem. Same-day service available throughout the Phoenix Metro Area.